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INTECH Fire & Security
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INTECH Fire & Security (IFS) is committed to protecting your privacy. Any information we collect is stored on
servers owned by IFS which are held in physically secure locations and are protected by firewall and
password based security measures. The policy below outlines what information we collect, why we collect it,
and how we use that information.
Basic Information We Collect and What We Do With It
In the course of providing or attempting to provide services to you, IFS may collect basic personal information that can be used to identify you (“Personal Information”), including, but not limited to, your name, service address, billing address, telephone numbers, email address, billing information including your bank account or credit card number, social security number, credit score, correspondence and communications records, and the specific products and services you have purchased from IFS. We use this Personal Information to provide you with information about your account, personalize your use of the website or other requested services. However, we do not share your Personal Information with third parties except as allowed or required by applicable law, including, without limitation, making disclosures (i) that are necessary or advisable to protect the rights, safety and property of IFS or others, (ii) that are necessary or advisable to conform to legal or regulatory requirements, (iii) to third parties in connection with the performance of services; (iv) to credit bureaus in connection with determining credit scores; and (v) as requested by law enforcement or other emergency agencies.
IFS may also collect aggregate data and information that cannot be used to identify you (“Non-Personal Information”), such as website activity logs, statistics on particular services purchased by customers, the number of alarm signals received, average customer tenure, and the like.
Security of Online Transactions and Orders
In order to ensure the security of your personal information during online transactions and orders, IFS has policies and procedures in place to protect your personal information from loss, misuse or alteration. If you place a request or order through the IFS websites, we will prompt you for address and contact details that will allow us to accurately fulfill and invoice you for the items you request or order. If we ask you for particularly sensitive data, such as credit card information for payment, then this is passed over a secure socket layer (SSL) protocol with a 128-bit encryption key. SSL is an encoding algorithm that encrypts information passed between your computer and IFS in an effort to prevent unauthorized access of your personal information. Further, we provide a third party certificate which can be used to verify the credentials of the IFS server you are supplying the details to. In the case of credit card information, this is stored on a server separate from other customer's information and is destroyed after any payment has associated with an order has been processed. In particular, this information is not stored with your user profile and is not accessible via this mechanism. In addition, our personnel who have access to your data have been trained to maintain the confidentiality of your personal information.
Username and Password Security
Some areas of the IFS website are accessible only by secure login. For example, in order to access your account information, you may be asked to login to your account by entering your username (email) and password. You are solely responsible for all activities that occur in connection with your login, thus IFS recommends that you take steps to protect the confidentiality of your username and password. If you become aware of any disclosure, loss, theft or unauthorized use of your username or password, please notify IFS immediately.
Use of Cookies
Cookies are pieces of data that are stored by your browser on your computer's hard disk. The IFS website needs to use cookies in order to remember your preferences and to function properly, but the cookies we set up do not contain any information that can identify you.
Email Communications
If you provide your email address to us, you consent to our use of your email address to notify you of information that may affect your account, or to provide you with the information you have specifically requested. If you send us an email message, you also consent to our use of your email address to answer the message we received from you. Your email address will not be used for any purpose other than those listed in this policy.
Disclosure of Information to Third Parties
IFS respects your right not to be contacted unless you want to. Thus, we do not sell, trade, give, or rent information that can identify you personally to any third party. However, IFS does use third parties in order to fulfill certain functions on your behalf. For example, in order to ship a package to you, we have to tell the shipping company your name and address and possibly phone/fax number. In these cases, we only disclose the information necessary to perform that specific function.
Your Consent
By using the IFS website, you are consenting to us collecting and using the information as stated above.
Basic Information We Collect and What We Do With It
In the course of providing or attempting to provide services to you, IFS may collect basic personal information that can be used to identify you (“Personal Information”), including, but not limited to, your name, service address, billing address, telephone numbers, email address, billing information including your bank account or credit card number, social security number, credit score, correspondence and communications records, and the specific products and services you have purchased from IFS. We use this Personal Information to provide you with information about your account, personalize your use of the website or other requested services. However, we do not share your Personal Information with third parties except as allowed or required by applicable law, including, without limitation, making disclosures (i) that are necessary or advisable to protect the rights, safety and property of IFS or others, (ii) that are necessary or advisable to conform to legal or regulatory requirements, (iii) to third parties in connection with the performance of services; (iv) to credit bureaus in connection with determining credit scores; and (v) as requested by law enforcement or other emergency agencies.
IFS may also collect aggregate data and information that cannot be used to identify you (“Non-Personal Information”), such as website activity logs, statistics on particular services purchased by customers, the number of alarm signals received, average customer tenure, and the like.
Security of Online Transactions and Orders
In order to ensure the security of your personal information during online transactions and orders, IFS has policies and procedures in place to protect your personal information from loss, misuse or alteration. If you place a request or order through the IFS websites, we will prompt you for address and contact details that will allow us to accurately fulfill and invoice you for the items you request or order. If we ask you for particularly sensitive data, such as credit card information for payment, then this is passed over a secure socket layer (SSL) protocol with a 128-bit encryption key. SSL is an encoding algorithm that encrypts information passed between your computer and IFS in an effort to prevent unauthorized access of your personal information. Further, we provide a third party certificate which can be used to verify the credentials of the IFS server you are supplying the details to. In the case of credit card information, this is stored on a server separate from other customer's information and is destroyed after any payment has associated with an order has been processed. In particular, this information is not stored with your user profile and is not accessible via this mechanism. In addition, our personnel who have access to your data have been trained to maintain the confidentiality of your personal information.
Username and Password Security
Some areas of the IFS website are accessible only by secure login. For example, in order to access your account information, you may be asked to login to your account by entering your username (email) and password. You are solely responsible for all activities that occur in connection with your login, thus IFS recommends that you take steps to protect the confidentiality of your username and password. If you become aware of any disclosure, loss, theft or unauthorized use of your username or password, please notify IFS immediately.
Use of Cookies
Cookies are pieces of data that are stored by your browser on your computer's hard disk. The IFS website needs to use cookies in order to remember your preferences and to function properly, but the cookies we set up do not contain any information that can identify you.
Email Communications
If you provide your email address to us, you consent to our use of your email address to notify you of information that may affect your account, or to provide you with the information you have specifically requested. If you send us an email message, you also consent to our use of your email address to answer the message we received from you. Your email address will not be used for any purpose other than those listed in this policy.
Disclosure of Information to Third Parties
IFS respects your right not to be contacted unless you want to. Thus, we do not sell, trade, give, or rent information that can identify you personally to any third party. However, IFS does use third parties in order to fulfill certain functions on your behalf. For example, in order to ship a package to you, we have to tell the shipping company your name and address and possibly phone/fax number. In these cases, we only disclose the information necessary to perform that specific function.
Your Consent
By using the IFS website, you are consenting to us collecting and using the information as stated above.
CUSTOMER PRIVACY POLICY
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